Here's some of the features included in our platform.
Our powerful dashboard provides clients with real-time access data and key metrics.
ICM Hub provides a fully-featured chat solution that delivers a natural experience for users.
ICM Hub uses state-of-the art machine learning models trained with carefully curated data sets.
At ICM Hub we believe our implementations come to life with integrations.
Our invocation hook technology enables a bot to proactively engage with users
Ensure users can always contact you wherever they may be with multiple channel support.
A few words about how great our team is.
Entrepreneur with a combined five years in tech startups. Cofounder at ICM Hub. Previously worked at EY, SAP and BMW.
Six years of tech startup experience. Background in Data Science and Finance. M.A. in Quantitative Methods - Columbia University
Experienced software architect with a track record in developing & implementing NLP solutions. Formerly IBM Watson
Talented software developer with a track record in developing & implementing software solutions. Previously IBM.
Commercial Banker with over 10 years experience. Stanford alumn. Previously ING.
Engineering background and has over 10 years work experience Previously Amazon.
Experienced customer service specialist and translator. Speaks 5 languages. From Spain.
Besides NLP/ML he speaks 5 languages. From Ibiza.
What would you do?
We are always on the look out for talented and enthusiastic people, get in touch if you'd like to learn more.
Empower customers on the fly with our Airlines chatbot!
ICM Hub specializes in conversational intelligence, providing customers with fast and accurate data by interpreting their needs through airlines centric Artificial Intelligence (AI), natural language processing and machine learning.
Our AI solution caters to airlines, who have trouble keeping up with increasing & frequent customer enquiries by providing timely, automated, first-class and AI-powered customer interaction, so that the service personnel can instead focus on the difficult and more pressing customer conversations.
Headquartered in New York
Accelerated by Techstars